Workshop Topics

Performance Conversations and Feedback: The 30-Minute Productivity Solution
Most performance appraisal systems are designed to measure, account for, and document past performance. However, the only performance than can be managed is present and future performance. Feedback is the solution to better performance and increased productivity. Learn to conduct half-hour feedback discussions with employees that direct efforts toward things that matter most and that drive productivity upwards. Learn to manage work efforts, outcomes, and behaviors and increase accountability using the Performance Conversations® technique. This approach is the perfect complement to the normal performance management process. During this hands-on session, managers will learn to apply a state-of-the-art technique of coaching employees to peak performance.

Feedback & Performance Improvement
All performance management systems have one thing in common, a feedback session in which the manager shares his or her impressions of the subordinate’s performance during a half-hour or hour long meeting. Learn coaching techniques that make these occasions interactive, positive, and productive. Take the stress and sting out our performance discussions by focusing on joint goals and building a partnership for improved performance. Create the right climate to provide feedback that empowers employees.

Powerful Performance Conversations
Performance Appraisals are classic 20th Century thinking built for an industrial world. In the 21st Century knowledge economy, the potential of human capital cannot be reduced to seven indices on a performance appraisal instrument. Learn how to nurture employee involvement and engender shared responsibility by engaging employees in meaningful dialogue about performance standards and expectations. Achieve optimal performance outcomes by moving away from evaluating performance toward describing ideal results and setting the conditions that create and replicate success. Discover why conversation instead of evaluation is the key to productivity.

Performance Conversations Instead of Performance Confrontations
Most managers dread the annual performance review session because it is often filled with anxiety, anger, fear and other emotions that cloud the improvement-oriented messages they intend to deliver. Learn to avoid "performance confrontations" by involving employees, shaping the environment for open, honest and constructive feedback, and cultivating relationships that facilitate true information exchange and analysis of performance. Establish dialogue wherein difficult information is communicated and action plans are agreed upon instead of situations in which negative reactions to performance messages overshadow the real issues at hand. This session will describe a process of creating an environment and dialogue with subordinates that enhances their understanding and appreciation for their own performance outcomes and gives them the feedback necessary to ensure that positive performance continues.

"Effective Performance Management: Making use of the right tools"
Effective performance management can unleash human potential bringing unlimited productivity returns to organizations. However, organizations must use the right methods or their efforts might backfire or cause performance to stagnate. Learn to use the right tools and best practice approaches to managing and regulating employee performance. Avoid common appraisal pitfalls and master 21st century techniques that ensure timely feedback and effective communication.