Performance Conversations®
An Alternative to Appraisal
The Performance Conversations® model is an innovative approach to building partnerships for successful performance between managers and employees. It is a 21st-century approach to performance management that uses feedback instead of appraisal, and conversation instead of evaluation to describe and achieve great performance.
Instead of emphasizing the rating, ranking, and documenting of past performance, it focuses the individual’s attention and effort on improving the only performance that can be affected— future performance. The environment created in the continuous dialogue protocol designed within the Performance Conversations® approach allows managers and employees to continually calibrate and recalibrate their joint efforts to ensure that performance is on track and improves over time. The Performance Conversations® model simply stated is a structured feedback and supervision system that uses continuous dialogue and adjustments to manage work efforts, outcomes, and behaviors
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